Author Profile
Pommerening, W. E.
American Express Business Travel Department
Davis, Edward W.; Whetsel, John S. Jr.; Pommerening, W. E.
OM-0531 | Published April 10, 1985 | 11 pages. Case
Collection: Darden School of Business
The business-travel department of American Express is facing rapid growth in demand but is plagued with overstaffing in some offices because of the broad distribution of client demand. Management's ch... Read More
