Author Profile
Sullivan, Michele
Signet Banking Corporation: Systemic Cultural Change
Mueller, Laurence G.; Landel, Robert D.; Sullivan, Michele; Schriner, Linda
OM-0899 | Published July 23, 1999 | 32 pages. Case
Collection: Darden School of Business
In this case, implementation strategy and the use of systems-thinking tools are described, and students must critique the success and failures of a change process. Signet Banking has embarked on a tra... Read More
