Author Profile
Harris, Jared D.
Annapurna Finance: Just in Time
Harris, Jared D.; Kaufmann, Lauren; Chinnaswamy, Trent
S-0476 | Published November 05, 2025 | 10 pages. Case
Collection: Darden School of Business
This case explores Annapurna Finance Pvt. Ltd. (AFPL) and its collaboration with Accion International and Mastercard through the Mastercard-Accion Partnership (MAP) to advance digital financial inclus... Read More
Expertise Disrupted? Consulting Confronts Generative AI
Harris, Jared D.; Klopfenstein, Amy; McDonald, Rory
S-0477 | Published September 16, 2025 | 13 pages. Case
Collection: Darden School of Business
This case places students in the shoes of a partner at McKinsey & Company, Inc. (McKinsey), as she grapples with how the firm should respond to generative AI. Although management consulting was resili... Read More
Grameen America: Advancing Financial Inclusion Through Innovation
Harris, Jared D.; Kaufmann, Lauren; Chinnaswamy, Trent
S-0475 | Published August 22, 2025 | 12 pages. Case
Collection: Darden School of Business
In 2008, Grameen America (GA) launched in Queens, New York, with the mission of extending Muhammad Yunus’s Nobel Prize–winning microfinance model to low-income women entrepreneurs in the United States... Read More
Mastercard Academy 2.0: Striving for More
Harris, Jared D.; Kaufmann, Lauren; Chinnaswamy, Trent
S-0474 | Published July 25, 2025 | 12 pages. Case
Collection: Darden School of Business
In April 2025, Nur Hasan, social impact manager at the Mastercard Center for Inclusive Growth, was working to reach Mastercard Strive Indonesia’s target of supporting 300,000 micro and small enterpris... Read More
Trader Joe's: Navigating the Changing Seas of an Evolving Industry
Harris, Jared D.; Brooks, Carson; Tongate, Julia
S-0412 | Published December 07, 2023 | 16 pages. Case
Collection: Darden School of Business
Trader Joe’s, a specialized grocery retailer, occupies a successful niche market segment of selling highly valued, unique, and often quirky private-label-branded goods. Store locations, size, and in-s... Read More
Peloton's Post-Pandemic Predicament
Harris, Jared D.; Tongate, Julia
S-0413 | Published November 28, 2023 | 11 pages. Case
Collection: Darden School of Business
Peloton, a manufacturer of exercise equipment and a platform for interactive fitness, combined elegant hardware, top-notch fitness classes led by world-class athletes, the largest network of subscribe... Read More
Crisis at Away (B)
Harris, Jared D.; Cheng, Yo-Jud; Surprise, Noelle
S-0362 | Published October 24, 2022 | 2 pages. Case
Collection: Darden School of Business
This case is a follow-up to "Crisis at Away (A)" (UVA-S-0361), which explores the lifestyle-brand start-up Away as it grapples with a public-relations crisis. Its CEO has made serious missteps in a pu... Read More
Crisis at Away (A)
Harris, Jared D.; Cheng, Yo-Jud; Surprise, Noelle
S-0361 | Published October 24, 2022 | 16 pages. Case
Collection: Darden School of Business
When should a board of directors push for a CEO change? This case explores the experiences of the board of directors of a popular and successful lifestyle-brand start-up as it grapples with a public-r... Read More
Internationalization Analysis
Lenox, Michael; Harris, Jared D.; Cheng, Yo-Jud
S-0398 | Published October 05, 2022 | 6 pages. Technical Note
Collection: Darden School of Business
How do firms decide where to compete internationally? What challenges arise when competing across borders? What are different ways to enter a new foreign market? How should the firm compete in that ne... Read More
Marriott International: Hospitality’s Uncertain Future
Snell, Scott; Harris, Jared D.; Harrison, Katharine
S-0396 | Published October 05, 2022 | 22 pages. Case
Collection: Darden School of Business
When industry conditions are disrupted, planning for the future can be difficult. For instance, the COVID-19 pandemic had a profound impact on the hospitality industry, not only depressing demand duri... Read More
Streaming the Future: Netflix's Global Expansion
Harris, Jared D.; Vasquez, Renzo; Kim, K. Dennie
S-0345 | Published October 04, 2022 | 18 pages. Case
Collection: Darden School of Business
This case is set in the rapidly changing and technologically emerging industry of on-demand streaming video, which offers Netflix a number of strategic choices. For instance, strategies can involve ch... Read More
Uber: The Turbulent Rise of “Everyone’s Private Driver”
Mead, Jenny; Harris, Jared D.; Sell, Andrew
S-0354 | Published October 04, 2022 | 27 pages. Case
Collection: Darden School of Business
The meteoric rise of ride-sharing firm Uber illustrates how gig-economy firms can grow to prominence and disrupt older, mature industries. Yet Uber's trajectory has also been rife with nontrivial tens... Read More
Nintendo and the Future of Video Gaming
Goldberg, Rebecca; Lenox, Michael; Harris, Jared D.; Reiss, Mathew; Harrison, Katharine
S-0341 | Published September 23, 2022 | 28 pages. Case
Collection: Darden School of Business
This case presents the evolution of Nintendo’s gaming technology and discusses the history of the video gaming sector over eight generations of releases. It illustrates how industry dynamics shift ove... Read More
Vignettes on Fiduciary Duty
E-0473 | Published January 24, 2022 | 1 pages. Case
Collection: Darden School of Business
In this set of five vignettes, students must consider the role of fiduciary duty in a range of situations. Read More
Out for Blood: Tyler Shultz and Theranos (E)
Mead, Jenny; Harris, Jared D.; Agle, Bradley R.; Scoville, Jimmy
E-0444 | Published September 22, 2020 | 1 pages. Case
Collection: Darden School of Business
This brief case concludes the story in "Out for Blood: Tyler Shultz and Theranos (D)" (UVA-E-0443). Tyler Shultz was in a terrible position because he acted as a whistleblower about Theranos and its ... Read More
Out for Blood: Tyler Shultz and Theranos (A)
Mead, Jenny; Harris, Jared D.; Agle, Bradley R.; Scoville, Jimmy
E-0440 | Published September 22, 2020 | 18 pages. Case
Collection: Darden School of Business
In early 2014, recent Stanford University graduate Tyler Shultz was in a quandary. He had been working at Theranos, a blood-diagnostic company founded by Elizabeth Holmes, a Stanford-dropout wunderkin... Read More
Out for Blood: Tyler Shultz and Theranos (D)
Mead, Jenny; Harris, Jared D.; Agle, Bradley R.; Scoville, Jimmy
E-0443 | Published September 22, 2020 | 2 pages. Case
Collection: Darden School of Business
This case continues the story in "Out for Blood: Tyler Shultz and Theranos (C)" (UVA-E-0442). Tyler Shultz agreed to work anonymously with reporter John Carreyrou, sharing information about Theranos ... Read More
Which Kaptein to Choose? The Havoysund Fleet Question
Mead, Jenny; Fairchild, Gregory B.; Harris, Jared D.; Parmar, Bidhan L.
E-0419 | Published January 10, 2018 | 9 pages. Case
Collection: Darden School of Business
Olaf Tryggvason, owner of a fleet of fishing ships in a small northern Norwegian town, has been offered and has accepted a reality television deal about the fleet to create a show along the lines of "... Read More
Moral Theory and the Language of Ethics and Business
Mead, Jenny; Freeman, R. Edward; Harris, Jared D.; Parmar, Bidhan L.; Kaufmann, Lauren; Wicks, Andy
E-0405 | Published January 05, 2016 | 10 pages. Technical Note
Collection: Darden School of Business
Since ethics is an integral part of management, it is vital for managers to become comfortable with the language of ethics and to understand how it is inextricable from the language of business. Stude... Read More
Bad Arguments and Rationalization in Business
Mead, Jenny; Freeman, R. Edward; Wicks, Andrew C.; Harris, Jared D.; Parmar, Bidhan L.
E-0406 | Published January 05, 2016 | 7 pages. Technical Note
Collection: Darden School of Business
The following note attempts to catalog and analyze a set of flawed but common arguments made in business and organizational settings to drive strategic and operational decision-making. The arguments a... Read More
Using Your Ethics Toolkit to Create Better Choices
Mead, Jenny; Freeman, R. Edward; Harris, Jared D.; Parmar, Bidhan L.; Wicks, Andy
E-0407 | Published January 05, 2016 | 5 pages. Technical Note
Collection: Darden School of Business
Intuition can be a good guide for decision-making when the current situation generally matches the situations in which the intuition was formed. But for novel or ambiguous situations, relying only on ... Read More
Ethics Beneath the Surface
Harris, Jared D.; Hernandez, Morela; Guarana, Cristiano
E-0409 | Published December 18, 2015 | 10 pages. Technical Note
Collection: Darden School of Business
Whereas there is much focus on improving the cognitive aspects of ethical decision-making, many of the drivers of managerial action are nondeliberative. The explosion of academic work in behavioral sc... Read More
JetBlue Airways versus American Airlines: A Competitive Dynamics Game
Lenox, Michael; Harris, Jared D.
S-0250 | Published May 20, 2015 | 3 pages. Case
Collection: Darden School of Business
This exercise has been used in Darden's first-year strategy course in conjunction with the "JetBlue Airways versus American Airlines" case series and is appropriate for any strategy course in a module... Read More
Making Ethics Personal: Character and Your Personal Vision
E-0393 | Published January 09, 2014 | 3 pages. Technical Note
Collection: Darden School of Business
Ethics, in addition to being about principles and consequences, is about character: the individual traits and qualities that define what kind of person someone is and who they hope to become. This tec... Read More
Redhook Ale Brewery
Liedtka, Jeanne M.; Goldberg, Rebecca; Lenox, Michael; Harris, Jared D.
S-0230 | Published November 15, 2013 | 19 pages. Case
Collection: Darden School of Business
In 1995, Paul Shipman, CEO of Redhook Ale Brewery, and his management team prepared to enter uncharted territory by taking their craft-brewing operation public in the United States. Although there alr... Read More
The Battle for Logan Airport: JetBlue Airways versus American Airlines
Goldberg, Rebecca; Lenox, Michael; Harris, Jared D.
S-0229 | Published October 21, 2013 | 22 pages. Case
Collection: Darden School of Business
JetBlue Airways is only five days away from entering the Boston market by establishing a presence at Logan International Airport. The VP of strategy for JetBlue considers the range of potential compet... Read More
The Strategist’s Toolkit
Lenox, Michael; Harris, Jared D.
S-0195 | Published July 30, 2013 | 108 pages. Book
Collection: Darden School of Business
The Strategist's Toolkit is designed for anyone needing to engage in any kind of strategic planning exercise: basic or advanced. Paired with case studies, the toolkit trains adherents to think strateg... Read More
Medfield Pharmaceuticals
Mead, Jenny; Lipson, Marc L.; Harris, Jared D.
F-1636 | Published November 14, 2011 | 13 pages. Case
Collection: Darden School of Business
Susan Johnson, founder and CEO of Medfield Pharmaceuticals, is faced with conflicting recommendations for extending the patent life of the company’s flagship product, Fleximat, scheduled to go off pat... Read More
Apple (Computer) Inc: Whither the Mac?
Goldberg, Rebecca; Lenox, Michael; Harris, Jared D.
S-0202 | Published October 11, 2011 | 15 pages. Case
Collection: Darden School of Business
A product manager at Apple examines the past, present, and future of the PC industry in September 2011 in the wake of Steve Jobs's resignation and HP's announcement that it was exiting the PC industry... Read More
Sony Playstation 4: Aim and Fire
Goldberg, Rebecca; Lenox, Michael; Harris, Jared D.
S-0203 | Published October 11, 2011 | 14 pages. Case
Collection: Darden School of Business
Kazuo Hirai, president and group CEO of the Sony division charged with manufacturing the PlayStation, is faced with a strategic crossroads as he decides which functional elements and target demographi... Read More
Lay's Potato Chips: The Crunch Is On (B)
Yemen, Gerry; Harris, Jared D.
S-0201 | Published October 07, 2011 | 1 pages. Case
Collection: Darden School of Business
Snack-food customers claim they want to eat healthier snacks and lose weight, but snacks marketed as nutrition-wise don't sell as well as traditional salty snacks, such as the iconic Lay's brand of po... Read More
Walt Disney Co.: Mickey Mouse or Media Mammoth?
Biladeau, Andrew; Yemen, Gerry; Lenox, Michael; Harris, Jared D.
S-0178 | Published January 12, 2011 | 2 pages. Case
Collection: Darden School of Business
Suitable for MBA-level classes, this is one of several short strategy-focused "live" cases that require students to collect data and information from public sources in order to do an analysis around d... Read More
Introduction to Strategy
Liedtka, Jeanne M.; Lenox, Michael; Harris, Jared D.; Snell, Scott A.
S-0183 | Published March 22, 2010 | 4 pages. Technical Note
Collection: Darden School of Business
Strategy is complex, requiring clarity about organizational objectives as well as the variety of external forces?competitive, economic, and technological?that come into play. Ultimately, strategy is a... Read More
Tata Motors Limited: Ratan's Next Step
Biladeau, Andrew; Yemen, Gerry; Lenox, Michael; Harris, Jared D.
S-0184 | Published February 03, 2010 | 15 pages. Case
Collection: Darden School of Business
Suitable for MBA, EMBA, and executive education programs, this case uses Tata Motors' move to acquire Jaguar Land Rover (JLR) from Ford to analyze a growth-through-acquisition strategy. It offers a di... Read More
Google and Internet Privacy (A)
Mead, Jenny; Denoncour, Joan; Heffernan, Edward; Koranne, Rahul; Marxen, Jake; Neu, Thomas; Sundaresan, Narayanan; Bowie, Norman E.; Harris, Jared D.
E-0344 | Published March 13, 2009 | 16 pages. Case
Collection: Darden School of Business
Based on their use of a shared computer and the Internet ads that keep popping up, two co-workers suspect that another co-worker is HIV-positive or has AIDS. Using this story platform, the case explor... Read More
Google and Internet Privacy (B)
Mead, Jenny; Denoncour, Joan; Heffernan, Edward; Koranne, Rahul; Marxen, Jake; Neu, Thomas; Sundaresan, Narayanan; Bowie, Norman E.; Harris, Jared D.
E-0345 | Published March 13, 2009 | 3 pages. Case
Collection: Darden School of Business
This case begins with the resolution of the A case (disturbed by the office reaction to him, Patton resigns), and then discusses the privacy issues in the situation from a Utilitarian and a Kantian pe... Read More
An Introduction to Ethics: Framing and Key Themes in Business Ethics
Mead, Jenny; Freeman, R. Edward; Wicks, Andrew C.; Harris, Jared D.; Parmar, Bidhan L.
E-0340 | Published January 12, 2009 | 7 pages. Technical Note
Collection: Darden School of Business
This technical note provides an introduction to the some of the key concepts of ethics relevant to business. Read More
What Is Strategic Management?
Venkataraman, S.; Mead, Jenny; Fairchild, Gregory B.; Freeman, R. Edward; Chen, Ming-Jer; Harris, Jared D.
S-0166 | Published January 11, 2009 | 3 pages. Technical Note
Collection: Darden School of Business
A brief introduction to the field of strategic management, including basic concepts and scope. Read More
Competing for Advantages: From Industry Analysis to Competitive Dynamics
Venkataraman, S.; Mead, Jenny; Fairchild, Gregory B.; Freeman, R. Edward; Chen, Ming-Jer; Harris, Jared D.
S-0168 | Published January 11, 2009 | 6 pages. Technical Note
Collection: Darden School of Business
Technical note on industry analysis and competitive dynamics. Read More
Creating Value for Stakeholders
Venkataraman, S.; Mead, Jenny; Fairchild, Gregory B.; Freeman, R. Edward; Chen, Ming-Jer; Harris, Jared D.
S-0169 | Published January 11, 2009 | 5 pages. Technical Note
Collection: Darden School of Business
Brief discussion of managing for stakeholders and the role this plays in achieving value creation and competitive advantage. Read More
GE Healthcare in India: An (Ultra)Sound Strategy?
Mead, Jenny; Jain, Mayank; Harris, Jared D.
E-0337 | Published October 14, 2008 | 21 pages. Case
Collection: Darden School of Business
This case outlines the dilemma of a president and CEO of GE Healthcare India. Its ultrasound machines were implicated in many cases of prenatal sex determination in a society that favored males, so to... Read More
Moral Theory and Frameworks
Wicks, Andrew C.; Harris, Jared D.; Parmar, Bidhan L.
E-0339 | Published January 12, 2003 | 13 pages. Technical Note
Collection: Darden School of Business
This technical note outlines background theories of ethics that are relevant to managerial decision making and develops a framework that managers can use to enhance their ability to make good choices. Read More